PRIVACY NOTICE
PRIVACY NOTICE
1. OVERVIEW Thank you for visiting our website. We are dedicated to providing an exciting and secure online shopping experience and an elevated level of personal service. This commitment includes respecting and protecting the privacy of your personal information.
This privacy policy describes the types of information we collect from and about you when you visit our website (the "Site"). The Site and all functionality and features thereon are collectively referred to as the "Services". This policy also explains how we may use and share your personal information, as well as your ability to control certain uses of it.
By using the Services, you agree to the collection, use, and disclosure of your information as described in this privacy policy, including the transfer to and storage of your personal information in Hong Kong, and agree to the Terms of Use. If you do not agree, please do not access or use the Services.
Q: What information do we collect? A: We may collect information from or about you in the following ways:
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Direct Interactions: We collect information from and about you, your transactions, and other interactions with us. This includes when you use the Services, make a purchase, sign up for our newsletters or email lists, participate in a product review, or otherwise contact us. This may also include billing addresses.
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Third-Party Information: If you send someone else a communication from the Services, we may collect information such as that person's name, email, and/or shipping address.
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Automated Collection: We or our service providers may use cookies, web beacons, log files, and other technologies to collect certain non-personal information about visitors to our Site and interactions with our emails. For example, we may collect browser type, operating system, IP address, and site usage data. Linking this with your personal information helps us tailor our Site and enhance your shopping experience by saving your preferences.
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Third-Party Sources: We may acquire information from other sources to update or supplement the information you provide (such as address validation or demographic info) or when you connect with us through third-party social networks.
Q: What are my Tracking Options? A: Certain parts of the Site require cookies. By using the Services, you consent to the use of cookies. If you do not agree, you cannot use the Services. We use four categories of cookies:
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Strictly Necessary Cookies – Essential for browsing and maintaining your shopping bag.
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Performance Cookies – Collect aggregate information on how visitors use the Services to help us improve.
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Functionality Cookies – Remember your choices (such as shipping country and currency) for a more personalized experience.
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Targeting Cookies – Used to deliver relevant advertisements and measure the effectiveness of campaigns.
Q: How do we use the information collected? A: We may use the information for the following purposes:
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To validate, confirm, verify, deliver, and track your order (including processing payments, arranging shipping, and handling returns).
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To enhance your online shopping experience and recognize you on the Site.
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To send you newsletters, promotional materials, and other offerings.
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To provide customized content and targeted advertising on the Site or via email.
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To protect the security and integrity of the Site and prevent fraud or unauthorized transactions.
Q: How can I view, update, or remove my information? A: If you have made a purchase, you can contact our Customer Service at the email address listed below to access or update your information. You may also request that we delete or restrict access to your personal data, subject to applicable laws and our legal retention requirements.
Q: Contact Information If you have additional questions or concerns about this policy, please contact us:
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Email: hello@sau-lee.com
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Legal Address: 20/F, Central Tower, 28 Queen's Road Central, Central, Hong Kong
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Phone: +852 2808 1008
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Service Hours: Monday – Friday, 10:00 AM – 7:00 PM (HKT)